Common questions ← Knowledge Base Why is my email not recognised? How do I import from Bird Journal 1, 2 or 3? Can I use the mobile apps with my copy of Bird Journal 2 or 3? Does Bird Journal need internet? How secure is my data in Bird Journal's systems? Can I import eBird records to Bird Journal? How are taxonomy updates handled? Why does Bird Journal tell me no internet connection is available? Where do I find my Bird Journal 1, 2 or 3 license key? Why subscriptions? How accurate are the species counts? I've lost my version 1, 2 or 3 installer or license key. How do I get them again? How many observations and photos can Bird Journal store? When printing gray scale graphs, why is the print quality poor? I have thousands of records, how reliable is Bird Journal? Is Bird Journal available for the Mac?