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Common questions

I have thousands of records, how reliable is Bird Journal?

Your records exist in several places at once, which is what reliability actually comes down to.

Updated

Reliability comes down to how many places your records exist in, and the answer is several.

A full copy lives on each device you have the app installed on. Separately, every change is synced to our systems as you make it — or as soon as you have a connection, if you were offline when you made it. On our side there are two copies of your latest data and multiple historical backups.

So no single failure — a lost phone, a dead hard disk, even us having a bad day — puts your records at risk.

Our systems and apps are used by thousands of people every day, and we take a good deal of care over quality. If something does look wrong, tell us rather than working around it: we would much rather know.

Did this not answer it? We are a small family business and we read every email ourselves.
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